Privacy Policy
At Foundxrs Club, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, sign up for our membership, or use our services.
By accessing or using our website, services, or by becoming a member, you agree to the terms of this Privacy Policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: When you sign up for membership, register for events, or interact with our services, we may collect personal details such as your name, email address, phone number, billing address, and payment information (e.g., credit card details).
- Usage Data: We may collect information on how you access and use our website or services, including your IP address, browser type, device information, pages visited, time spent on pages, and links clicked.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on our website. Cookies are small files stored on your device that help us improve your experience by remembering your preferences and recognising repeat visitors. You can choose to disable cookies in your browser settings, though this may affect your ability to use certain features of our site.
2. Legal Grounds for Collecting Your Information
- (a) Consent, (b) Contractual necessity, (c) Compliance with legal obligations and (d) Legitimate Interests.
3. How We Use Your Information
We use your personal information for the following purposes:
- Providing Services: To manage your membership, process payments, organise events, and offer personalised services to you.
- Communication: To send you updates about your membership, upcoming events, policy changes, or promotions relevant to your interests. You may opt out of promotional emails at any time.
- Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical assistance when needed.
- Billing and Payments: To process transactions, manage billing cycles, and handle payment disputes or refunds.
- Analytics and Improvements: To analyse user behaviour, monitor usage patterns, and make improvements to our services and website functionality.
- Legal Compliance: To comply with applicable laws and regulations, enforce our terms and conditions, and protect our rights and the rights of our members.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:
- Service Providers: We work with third-party companies (e.g., payment processors, email providers, event venues) to help us deliver our services. These providers have access to your personal information only as necessary to perform their services and are contractually obligated to protect your information.
- Legal Obligations: We may disclose your information if required by law, such as in response to a court order, government request, or legal process, or to enforce our terms and conditions.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to applicable confidentiality agreements.
- With Your Consent: We may share your information with third parties when you provide explicit consent.
5. Data Security
We take data security seriously and implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. This includes using encryption technology for payment transactions and securing data storage systems.
However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Once your membership is terminated or your data is no longer needed, we will securely delete or anonymise your information in accordance with applicable laws.
7. Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You may request corrections to any inaccuracies in your personal information.
- Deletion: You have the right to request the deletion of your personal information, subject to legal or contractual obligations.
- Restriction: You may request that we restrict the processing of your data under certain circumstances.
- Opting Out: You can opt out of receiving promotional emails by clicking the "unsubscribe" link in the email or by contacting us directly.
To exercise these rights, please contact us at hi@foundxrsclub.com. We will respond to your request within 30 days, as required by law.
8. International Data Transfers
As we operate from the United Kingdom, your personal data may be transferred to and processed in countries outside your own. We will ensure that appropriate safeguards are in place to protect your data in compliance with applicable privacy laws, particularly for international transfers.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We recommend that you review the privacy policies of any third-party sites you visit.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a minor has provided us with personal data, we will take steps to delete such information. If you believe we have collected information from a minor, please contact us at hi@foundxrsclub.com.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we will notify you of significant changes via email or through our services. By continuing to use our services after any updates, you acknowledge and agree to the revised Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at hi@foundxrsclub.com.